Refund and Returns Policy

Shashwat.shop Refund and Return Policy

Overview

At Shashwat.shop, we strive to ensure our customers are satisfied with their purchases. This policy outlines our guidelines for returning and refunding physical products. Please read through to understand your rights and our processes.

Eligibility

You may return physical products within 7 days of receiving your order if they are unused, in their original packaging, and in the same condition as when you received them. Unfortunately, we do not offer refunds or returns for digital products, as they are not part of our inventory.

Returns

To initiate a return, please ensure that:

  • The product is unused and in its original packaging.
  • You have your order confirmation or receipt.

Refunds

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5-7 business days.

Exchanges

We currently do not offer exchanges. If you wish to exchange a product, please return the original item for a refund and place a new order for the desired item.

Exceptions

Certain items may not be eligible for return, including:

  • Items that have been opened or used.
  • Products that are not in their original condition or packaging.
  • Gift cards or items marked as non-returnable.

Process

To return a product, please follow these steps:

  1. Contact our customer service team at [email@example.com] to request a return authorization.
  2. Package the item securely in its original packaging.
  3. Ship the item to the address provided by our customer service team.

Processing Time

Refunds typically take 5-7 business days to process after we receive your returned item. Please allow additional time for your bank or credit card company to reflect the refund in your account.

Contact

For any questions or concerns regarding your return or refund, please reach out to our customer service team at [email@example.com]. We’re here to help!

Policy Updates

We may update this policy from time to time. Please check back regularly to stay informed of any changes.

Disclaimer: This policy is intended for informational purposes only and is not legal advice.

Scroll to Top